FAQ

Collapsible content

What is a posture corrector?

A posture corrector is a wearable device designed to help improve posture by providing support and alignment for the spine and shoulders.

How does a posture corrector work?

Posture correctors work by gently pulling the shoulders back and aligning the spine into a proper position, helping to alleviate strain and encourage better posture habits over time.

Who can benefit from using a posture corrector?

Anyone who experiences discomfort or wants to improve their posture can benefit from using a posture corrector. Whether you spend long hours sitting at a desk, standing for extended periods, or experiencing back and neck pain, a posture corrector can provide support and relief.

How long should I wear a posture corrector each day?

Start by wearing the posture corrector for short periods, gradually increasing the duration as your body adjusts. Aim for at least 30 minutes to an hour each day initially, and then gradually increase up to a few hours daily for best results.

Can I wear a posture corrector under my clothing?

Yes, our posture correctors are designed to be discreet and can be worn under most clothing without being noticeable. This allows you to improve your posture comfortably throughout the day, whether at work, home, or on the go.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders arrive within 3-7 business days.

How can I track my order?

Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online through our website or the shipping carrier's website.

What should I do if my order hasn't arrived within the estimated delivery time?

If your order hasn't arrived within the estimated delivery window, please contact our customer support team with your order number, and we'll assist you in tracking down your package and resolving any issues promptly.

Return Policy

At Posture Performer, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within 30 days for a full refund or exchange, no questions asked.

Eligibility Criteria:

  1. Items must be returned in their original condition, unused, and in their original packaging.
  2. Returns must be initiated within 30 days of the delivery date indicated on your order confirmation.

Return Process:

  1. Initiating a Return: To initiate a return, please contact our customer support team at [contact@postureperformer.com] within 30 days of receiving your order. Please provide your order number and reason for return.
  2. Return Authorization: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to proceed with the return.
  3. Shipping the Return: Please securely package the item(s) you wish to return, including the RMA number, and ship it to the address provided by our customer support team.

Return Shipping:

  1. For eligible returns due to faulty or incorrect items, we will provide a prepaid return shipping label at no cost to you.
  2. For returns for reasons other than faulty or incorrect items, customers are responsible for return shipping costs.

Refunds:

  1. Upon receiving and inspecting your returned item(s), we will process your refund or exchange within [number of days] business days.
  2. Refunds will be issued to the original method of payment used for the purchase.

Exchanges:

If you wish to exchange your item(s) for a different size or color, please indicate your preference when contacting our customer support team. Exchanges are subject to availability.

Contact Us:

If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact our customer support team at contact@postureperformer.com.